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We've launched a new website, but your existing login details will still work. Simply sign in as usual to access your account. If you have any questions or need help logging in, please get in touch.
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NHS Earache Service

If you're aged 12 years or over and have symptoms of an ear infection, our pharmacy may be able to help. Our trained pharmacists can assess your symptoms, examine your ear and, where appropriate, provide NHS treatment without the need for a GP appointment.
Llanishen Pharmacy - Helping the local community in Birchgrove, Whitchurch, Rhiwbina, Llandaff North, Gabalfa, Llanishen and beyond.
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What is the NHS Earache Service?

The NHS Earache Service offers eligible patients aged 12 years and over convenient access to professional assessment and treatment for ear infections. Following a private consultation and examination, our pharmacist will recommend the most appropriate treatment or advise if you need to be referred for further care.

You may benefit from this service if you're experiencing:
  • Ear pain or discomfort
  • A feeling of pressure or fullness in the ear
  • Reduced hearing
  • Itching or irritation
  • Ear discharge
  • Symptoms of a recent ear infection
Our pharmacist will assess your symptoms and determine the most appropriate course of action.
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What to Expect
During your consultation, our pharmacist will ask about your symptoms and examine your ear using specialist equipment. If treatment is appropriate, it can usually be provided during the same appointment. If your symptoms require further investigation, we'll explain the next steps and, if necessary, refer you to another healthcare professional.

Looking for another service?

Our pharmacy offers a wide range of services to meet your needs. From prescription refills to medication counseling, our knowledgeable staff is here to assist you.
Pharmacy Services
Common Ailments Service